🔒 Privacy Policy
Your Privacy Matters
At Skillhorizon.online, we understand that your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you use our skill development Game and visit our website to level up your abilities.
We are committed to ensuring that your learning experience is not only engaging but also secure and respectful of your privacy rights. This policy applies to all visitors, users, and learners of our website and Game.
Information We Collect
Information You Provide
When you interact with our website or game, you may provide us with certain information:
- Contact Information: Name, email address, and phone number when you contact us
- Learning Preferences: Settings, language choices, and skill development preferences
- Feedback and Reviews: Comments, suggestions, and learner reviews
- Support Requests: Information related to technical issues or learning assistance
Automatically Collected Information
We also collect certain information automatically when you visit our website:
- Device Information: Browser type, operating system, and device specifications
- Usage Data: Pages visited, time spent on site, and game performance metrics
- Technical Data: IP address, cookies, and other technical identifiers
- Learning Analytics: Performance statistics, skill progress, and learning patterns
How We Use Your Information
Primary Uses
We use your information to provide, improve, and personalize your learning experience, ensure Game functionality, and communicate with you about updates and support.
Specific Purposes
| Purpose | Description |
|---|---|
| Game Functionality | Ensuring smooth learning experience, saving progress, and maintaining skill development settings |
| Website Improvement | Analyzing usage patterns to enhance user experience and fix technical issues |
| Customer Support | Responding to inquiries, providing technical assistance, and resolving issues |
| Communication | Sending important updates, news, and information about Game features and skill development opportunities |
| Security | Protecting against fraud, abuse, and ensuring website security |
Information Sharing
We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties. However, there are certain circumstances where we may share your information:
When We May Share Information
- Service Providers: With trusted partners who help us operate our website and game
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly give us permission to share your information
What We Never Share
We will never share your personal information for marketing purposes without your explicit consent, and we do not allow third parties to use your information for their own purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption: Data is encrypted during transmission and storage
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Updates: Security systems and protocols are regularly updated
- Monitoring: Continuous monitoring for potential security threats
- Employee Training: Staff are trained on privacy and security best practices
Your Role in Security
While we work hard to protect your information, you also play a role in maintaining security. Use strong passwords, keep your login credentials secure, and notify us immediately of any suspicious activity.
International Data Transfers
Our website and game are accessible worldwide, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your information.
Data Protection Standards
Regardless of where your information is processed, we maintain the same high standards of data protection and privacy that you expect from us.
Your Rights and Choices
You have certain rights regarding your personal information, and we are committed to helping you exercise these rights:
Your Privacy Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information in certain circumstances
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain types of processing
- Withdrawal: Withdraw consent for processing based on consent
How to Exercise Your Rights
To exercise any of these rights, please contact us at contact@Skillhorizon.online. We will respond to your request within a reasonable timeframe and may ask for additional information to verify your identity.
Cookies and Tracking
We use cookies and similar technologies to enhance your gaming experience and analyze website usage. For detailed information about how we use cookies, please refer to our Cookie Policy.
Children's Privacy
Our Game and website are designed to be accessible to learners of all ages, but we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
Parental Controls
Parents and guardians can review, request deletion of, or refuse further collection of their child's personal information by contacting us.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Retention Periods
- Account Information: Retained while your account is active and for a reasonable period after deactivation
- Learning Data: Retained to maintain your skill progress and preferences
- Communication Records: Retained for customer service and legal compliance
- Analytics Data: Retained in anonymized form for website improvement
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes through our website or email
- Provide you with an opportunity to review the changes before they take effect
Your continued use of our website and game after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us. We're here to help ensure your privacy is protected while you enjoy your skill development journey with Skillhorizon.
Contact Information
Email: contact@Skillhorizon.online
Phone: +61 73 111 82
Address: 25 Grenfell Street, Adelaide, SA
5000, Australia
🎯 Your privacy is our priority! We're committed to protecting your information while providing you with the best possible learning experience on your skill development journey with Skillhorizon.